Practical Needs First at a Peer-Run Recovery Hub

A Drop-In Center That Also Reaches Six Jails and One Prison

Jonesboro, Craighead County, Arkansas | NEA Divine Intervention Inc.
ARKANSAS Urban Suburban Rural Pop. 84k Launched 2022
An aerial view of flooded rice fields and farm plots stretching to the horizon under a heavy, overcast sky in Arkansas.
Lead Agency
NEA Divine Intervention Inc.
Location
Jonesboro, Craighead County, Arkansas
Year Launched
January 2022
Opioid Settlement
$250,000 ARORP award (January 2022 through 2024)
People Served
Approximately 495 in June 2026; 622 referred in the first funded year
Service Type
Peer Support, Recovery Housing, Reentry Support, Care Navigation, Warm Hand-Off, Naloxone Distribution
$250K
Opioid Settlement Funding
ARORP startup award, January 2022 through 2024
622
People Referred
To detox, treatment, and sober living in the first funded year
495
People Supported
In a single month, June 2026

NEA Divine Intervention Inc. runs a peer-led recovery community organization and low-barrier drop-in center in northeast Arkansas that meets immediate practical needs, food, clothing, identification, transportation, and connection to treatment, so that people leaving jail, prison, treatment, or crisis can stabilize and enter recovery.


The Challenge They Were Addressing

Before this project existed, northeast Arkansas had no accessible recovery resource hub. Someone leaving incarceration, housing, treatment, or a crisis frequently needed food, identification, transportation, and a safe place to land before they could even think about treatment or recovery.

The founder saw the problem firsthand. She is a person in long-term recovery who came from a small rural town and found few resources when she needed them most. After moving to Arkansas, she saw the same lack in the local recovery community: people cycling through jails and courts without ever being told what help was available. That personal history shaped the model. The point was to give back what she had received and to build the resource hub she had needed herself.

The area also faced a shortage of stable housing and low-barrier entry points for people with substance use and mental health needs. When another local organization closed in 2022, more than 50 individuals were displaced, widening the gap in local support. The project was built to fill that gap: a place where anyone could walk through the door without judgment and be connected to food, identification, transportation, and treatment referrals.


What They Built

NEA Divine Intervention started in 2021 with a small women's sober living house, then opened a recovery community organization and drop-in center in January 2022 with a $250,000 ARORP opioid settlement award. The award let the organization lease a building, advertise, reach the community, and build the partnerships that make the model work. The drop-in center became a place where anyone could come in off the street, get coffee and a snack, and ask for help without feeling judged.

When someone walks in, they are greeted and signed in for reporting, and a peer asks what they need. Sometimes the person already knows a peer from jail or prison outreach and asks for them by name. From there, peers connect people with what they need that day: food and perishables, hygiene products, clothing from the clothing closet, help with getting a driver's license or birth certificate, a connection to an insurance provider, transportation, or a referral to detox, treatment, or sober living. The organization does not pay for clinical treatment directly. It provides the practical support that helps a person become stable enough to enter treatment, and it refers to partner services rather than paying for every service itself.

The center also offers computer and art classes, all-recovery meetings, naloxone training, and space to be. People who are new to the community are sometimes invited to assist at the front desk, giving them a role, responsibility, and a place in the community. Staff hug people and treat everyone who walks in as a human being first.

The organization began with just the founder and one other peer, and now has nine staff members. Peers travel to surrounding rural counties, including Greene, Lawrence, and Randolph, as well as to six jails and one prison, offering peer support, transportation, naloxone training, and connections to resources. Housing has grown from the first small women's house to men's and women's housing, plus aftercare. The organization is developing a larger property, a former school on 15 acres, where the first building holds 52 women; plans in progress include space for women and children, a gym, a cafeteria, a shop, an apartment, and possible tiny homes on the back of the property.

Key Program Components

Low-barrier drop-in center
A welcoming storefront where anyone can walk in without an appointment, get coffee, snacks, food, clothing, and hygiene products, and be treated without judgment.
Peer support and navigation
Peers with lived experience greet each person, learn what they need, and connect them to services, including many who first met a peer through jail or prison outreach.
Immediate practical support
Help obtaining driver's licenses and birth certificates, connection to an insurance provider, transportation, and short-term lodging when someone cannot travel to services the same day.
Referrals into treatment and sober living
Warm referrals into detox, inpatient and outpatient treatment, and sober living, matched to whether a person wants a faith-based or non-faith-based pathway.
Recovery programming
Computer classes, art and art-therapy classes, all-recovery meetings, and naloxone training, plus community celebrations of recovery and seasonal outreach to unhoused people.
Jail and prison outreach
Peers travel to six jails and one prison, as well as to clinics, DHS offices, and mission-type partners across surrounding rural counties, to offer peer support and connections to resources.
Housing and aftercare
Men's and women's sober living and aftercare, growing toward a 15-acre former-school campus with a 52-bed women's building and additional space in development.

Who You Need at the Table

Required Partners
Role
ARORP (Arkansas Opioid Recovery Partnership)
Provided the $250,000 opioid settlement award that built the RCO foundation, the organization plans to apply for new ARORP funding.
Arkansas Department of Human Services (DHS)
Current funding partner through a block grant; supports ongoing operations and receives referrals.
Crowley's Ridge Development Council
Provides supplemental and housing funding for many people when they first come to town, easing the earliest and hardest transition.
Arkansas Foundation for Medical Care (AFMC)
Partners on grant-funded work, including support for pregnant people, with the organization handling implementation.
Arisa Health (formerly Mid-South Health Systems)
Regional behavioral health provider and treatment partner for referrals and clinical connection.
Local treatment providers, jails, and the prison
Accept referrals, host peer outreach, and provide the treatment and sober-living capacity that the hub connects people to.
Helpful Partners
Role
Faith community, local businesses, and colleges/schools
Churches and businesses supply space, goods, and goodwill; colleges helped build the website and provided data and grant-reporting resources.
Local government, law enforcement, and mission-type partners
The mayor, the sheriff's department, the police, the Salvation Army, and the missions extend reach, referrals, and community trust.

What made a willing partner essential vs. optional?

The organization runs on its partnerships. It is a resource hub, not a treatment provider, so it does not directly pay for most services. Instead, it refers people to partner programs. Without the partnerships, the peers would have nowhere to connect people, and the model would not stand. The required partners are those that provide funding, housing, clinical treatment, and settings where peers conduct outreach.

“Partnership makes the organization. Without my partnerships, there would not be an organization, period.”
Shalanda Eafford Woolbright, Founder and Executive Director, NEA Divine Intervention Inc.

Helpful partners widen the reach without being essential to daily operations. Local businesses, churches, colleges, and government offices add goods, space, credibility, and technical help such as website and data support. The founder built these relationships by showing up consistently, offering services free at first, and returning to the same rooms until she earned a seat at the table.


Budget Breakdown

$400K
Current Annual Budget
Now funded through an Arkansas DHS block grant
$250K
Opioid Settlement Funding
ARORP award, January 2022 through 2024, that built the RCO foundation
9
Staff Members
Grown from the founder and one other peer
Current Funding Source
Arkansas DHS block grant; plans to apply for a new ARORP grant
Additional Partner Funding
Supplemental and housing funding for new arrivals through Crowley's Ridge Development Council; grant-funded work with AFMC
Settlement Funds Returned
Approximately $57,000 of the settlement award was returned because it was not spent within the two years, a lesson the founder shares openly.
Budget Category
Amount
Notes
Facility and utilities
Portion of settlement award
Leasing the drop-in building and paying utilities during the two-year settlement period.
Peer support and supportive services
Portion of settlement award
Salaries and direct supportive services for people who arrived with nothing, including food, clothing, and identification.
Transportation and mileage
Portion of settlement award
Transportation for participants, mileage reimbursement, and vehicle-related costs.
Travel, training, and conferences
Portion of settlement award
Required certification and continuing education, conference travel, and trainings that peers bring back to the community.
Community events and advertising
Portion of settlement award
Recovery celebrations and seasonal outreach, plus advertising to reach the community.
Insurance, equipment, and supplies
Portion of settlement award
Nonprofit insurance, computers, printers, printer paper, and the supplies that came with the equipment.
Transitional living furnishings
Small portion of settlement award
Some furnishings for transitional living, such as couches and stoves.
Administration
Portion of settlement award
Administrative costs and the year-end audit required under the award.

What is the minimum viable budget to replicate this?

Spend every dollar with a plan. Before spending any funding, establish the organization's identity, decide whether it will be a nonprofit or a for-profit entity, and map the resources that already exist within the community.

Rather than paying for services or resources that community partners may be willing to provide, build relationships with churches, city and county leaders, land banks, realtors, treatment providers, recovery organizations, colleges, employers, and other community stakeholders. Draw on those partnerships first and preserve limited funding for critical needs and service gaps that cannot be addressed elsewhere.

Partnership development is the one area not to shortcut. Sustainable recovery requires housing, employment, treatment, transportation, education, and healthcare, and no single organization can provide all of that on its own.


What Worked and Why

Specific decisions or design features that drove success

The founder's own recovery and credibility opened doors that a stranger could not. Because she had lived the problem, people trusted that she understood what they were going through and that she came from the right place. She led with that story, and it built the credibility the organization now runs on.

Relationship-building came before funding. The founder went to conferences and local meetings before she had any money, introduced herself to the mayor, the sheriff's department, the police, and counseling programs, and kept showing up even after rejection. She planted the idea long before it grew, so that when funding arrived, the relationships were already in place.

Offering services free at first removed a barrier that stops many new organizations. Rather than trying to charge from day one, the founder offered services for free and let the results speak, which built goodwill and a reputation that turned early skeptics into partners.

Using partners instead of paying for every service directly stretched a small budget a long way. In the first funded year, the organization referred 622 people into detox, treatment, and sober living on a $250,000 award, not by paying for treatment itself, but by getting people stable, transported, and connected so they could reach the services that partners had already provided.

A broad, non-judgmental pathway approach met people where they were. The organization lets each person choose the path that fits them, faith-based or not, 30-day or otherwise, and refers accordingly. Paired with strong data collection, that flexibility let the organization show funders exactly who it served and what people needed.

“Don't reinvent the wheel. The wheel is already here. Jump on board and offer what you can offer.”
Shalanda Eafford Woolbright, Founder and Executive Director, NEA Divine Intervention Inc.

Early outcomes and data

  • 622 people referred to detox, treatment, and sober living in the first ARORP-funded year.

  • Approximately 495 people were supported in June 2026.

  • Growth from two staff (the founder and one peer) to nine staff.

  • Outreach expanded from Craighead County to surrounding rural counties and into six jails and one prison.

  • Housing grew from one small women's house to men's and women's housing plus aftercare, with a 15-acre campus in development.

  • Detailed data collected on demographics, needs, services, and referrals, with colleges assisting with data and grant reporting.


Replication Guide
How to Replicate This Model
Minimum viable version
The minimum viable version starts with a clear name and a decision about structure, for-profit or nonprofit, followed by a resource map of what already exists locally. From there, a county can begin with either a low-barrier drop-in hub or a small housing model, whichever best matches local needs, and use funding to cover gaps in supportive services rather than paying for every service directly.
First three steps
1
Name the organization and decide its structure Choose a name and decide whether it will be a nonprofit or a for-profit before anything else. The founder tells people to settle these two questions first and come back before making any other move.
2
Build the resource and partner map by showing up Get out into the community and attend conferences, even those not about substance use. Introduce yourself to the mayor, the sheriff's department, the police, churches, colleges, and treatment providers, and map what each can provide so that funding can later fill only the gaps.
3
Start with a low-barrier hub or housing model matched to local need Launch either a drop-in resource hub or a small sober living house, whichever the community needs most, then use funding for supportive-service gaps rather than trying to pay for every service directly.
Common Pitfalls
Letting fear or pride stop you from asking questions Trying to look like you know more than you do keeps you from asking for help. The founder describes walking on eggshells and acting as if she knew more than she did, and names it her biggest early mistake.
Underusing available funds Don't delay strategic spending due to fear. Develop a spending plan early and monitor expenditures regularly to ensure available funding is fully used to achieve project goals. Unspent funds had to be returned at the end of the grant period.
Not asking what the funds can pay for Failing to ask the funder what settlement dollars can cover leaves money on the table. The founder found that the funders were approachable and willing to answer questions throughout.
Starting without partnerships A resource hub with no partners to refer to cannot hold people. Build the relationships before spending.
Confusing the job with personal recovery Using the work itself as your only recovery outlet leads to burnout. Keep self-care separate from the job.
Trying to be everything for everyone No single organization can serve every need. Fill gaps, partner with others, and let people pick the pathway that fits them.

Lessons Learned

  • Ask questions early and fully understand funding requirements. Talk to grant administrators often and ask what settlement dollars can pay for. The founder wishes she had asked more, sooner. About $57,000 of the ARORP award was returned because it was not spent within the two-year window, a lesson she now shares openly.

  • Tap free community resources sooner. Colleges, businesses, and programs offer website help, data, and grant-reporting support, and other free resources that most people never learn about. She wishes she had used them earlier.

  • Lead with lived experience and show up before the money. Personal credibility and consistent presence at conferences and local meetings built the trust the organization runs on, long before any funding arrived.

  • Don't reinvent the wheel. Map what already exists, partner rather than duplicate, and offer what you can add. Jumping on board with existing efforts is faster and more effective than building everything from scratch.

  • Collect strong data from the start. Detailed records on demographics, needs, services, and referrals proved the need to funders and shaped the case for growth.

  • Take care of yourself so you can keep serving. Pouring into other people all day requires an outlet outside of work. Protecting personal recovery and well-being makes the work sustainable.


“For every no, there's a yes somewhere. You have to keep showing up.”
Shalanda Eafford Woolbright, Founder and Executive Director, NEA Divine Intervention Inc.

Primary Contact
Shalanda Eafford Woolbright
Founder and Executive Director, NEA Divine Intervention Inc.
Next
Next

Converting a State Building into Rural Treatment Beds