Converting a State Building into Rural Treatment Beds

A Rural Residential Model for Treatment Access

Booneville, Arkansas | Western Arkansas Counseling and Guidance Center
ARKANSAS Rural Pop. 3.8k Launched 2024
Backlit autumn hardwood forest on the south rim of Mount Magazine, Arkansas, with wooded ridgelines and the valley receding to a pale horizon
Lead Agency
Western Arkansas Counseling and Guidance Center
Location
Logan County, River Valley, near Booneville
Year Launched
Applied for ARORP funds in 2023; launched June 2024
Opioid Settlement
$738,903 one-time award, 100% of the building purchase and renovation
People Served
2024: 46 intakes; 2025: 241 intakes; 2026 year to date: 160 intakes
Service Type
Residential/Inpatient Treatment, MAT/MOUD Access, Care Navigation, Warm Hand-Off, Mental Health Treatment
24
Residential beds
14 men, 10 women
75%
Successful completion rate
Program-reported
447+
intakes
Since program launch

Horizon Renewal Center used a one-time opioid settlement award to convert a former government building into a licensed 24-bed residential substance use treatment center next door to an existing outpatient clinic, providing rural River Valley residents with a higher standard of residential care closer to home.


The Challenge They Were Addressing

Before Horizon opened, the rural River Valley area had limited residential treatment capacity, and people who needed residential-level care often had to travel far from home to find it. In a largely rural stretch of western Arkansas, that distance created a real barrier for people already facing transportation challenges, homelessness, chronic illness, and co-occurring mental health needs.

Access was especially thin for people who were uninsured or underinsured. The team also saw a need to raise the standard of residential care available close to home, so that people could stay connected to family and community while in treatment.

Western Arkansas Counseling and Guidance Center, a community mental health center that had provided substance use services in Arkansas since 1972, already operated an outpatient clinic in Logan County. What the community lacked was a residential option next to that clinic. Horizon was built to fill that gap: a licensed residential treatment center for rural people with substance use disorders and co-occurring mental health and medical needs.


What They Built

Horizon is a licensed residential treatment center placed directly next to the organization's existing outpatient clinic in Logan County. The team purchased a former Department of Human Services building. It renovated it into a residential facility, so a new residential level of care now sits alongside outpatient services already serving the county. Most people stay 30 to 45 days.

Care starts before someone arrives. People call for a prescreening, where trained staff check eligibility and confirm that a caller is medically and psychiatrically stable enough for residential care rather than acute hospitalization or medical detox. Once a bed date and admission date are set, the person completes consent and intake paperwork. Staff is asked to treat that first day as a human conversation.

After admission, each person receives a biopsychosocial assessment, a substance use assessment, an ASAM level-of-care placement, and a mental health evaluation, which together shape an individualized treatment plan. Day-to-day support includes counseling, case management, peer support, coordination of primary care and psychiatric care, and drug monitoring. Because the team treats co-occurring medical and mental health conditions on site, people can address substance use, mental health, and physical health needs in one place. The program includes experiential activities such as equine therapy at a nearby farm, outdoor groups, and, when appropriate, hiking on Mount Magazine. These activities give people a chance to build healthy routines and try experiences many have not had before, alongside the clinical work.

Key Program Components

Prescreening and eligibility
Trained staff screen callers by phone for eligibility and for medical and psychiatric stability before setting a bed date and an admission date.
Assessment and placement
Each person receives a biopsychosocial assessment, an ASAM level-of-care placement, and a mental health evaluation, all of which inform an individualized treatment plan.
Integrated clinical care
Counseling, case management, peer support, and coordinated primary and psychiatric care are delivered on-site, so co-occurring medical and mental health conditions are treated in one place.
Drug monitoring
Ongoing monitoring is part of the treatment plan and helps remove barriers to staying in care.
Experiential activities
Equine therapy at a nearby farm, outdoor groups, and hiking on Mount Magazine, offered when appropriate, provide people with healthy routines and new experiences.
30- to 45-day residential stay
People live on-site for a typical 30- to 45-day stay, with treatment tailored to each person.
Co-located with outpatient care
The center sits next door to the organization's existing outpatient clinic, connecting the new residential level of care to services already in the county.

Who You Need at the Table

Required Partners
Role
Arkansas Opioid Recovery Partnership (ARORP)
Provided the one-time award that funded the building purchase and renovation.
Mayor and county judge/quorum court
Signatures from local government were required to secure the funding and move the project forward.
Arkansas Municipal Counties Commission
Partnered on the funding process alongside local government sign-off.
DHS/DCFS
Substance use contracts allow the program to serve families with an open child welfare case, including those without insurance.
Federal probation and parole
Contracts refer people for pretrial and post-conviction residential treatment.
Local drug court, mental health court, and judiciary
Refer people to residential care and support diversion into treatment.
Insurers and Medicaid
Fee-for-service billing sustains ongoing treatment operations once people are admitted.
Helpful Partners
Role
Mercy Hospital
A local clinical partner in the community's referral network.
Local churches and community leaders
Helped build community support and readiness for the center.
Booneville Magazine Health Coalition and local recovery coalitions
Community coalitions for needs assessment, asset mapping, and networking.

What made a willing partner essential vs. optional?

The partners a project truly needs are the ones without whom it cannot open or stay open. The opioid settlement award made the building possible, and local government sign-off from the mayor and the county judge was required to receive that award. On the operations side, state and federal contracts through DHS and DCFS, federal probation and parole, drug court and mental health court referrals, and insurer and Medicaid billing keep the doors open once construction is done.

Other partners expand reach and strengthen the program without being required on day one. A local hospital, churches, community leaders, and community coalitions all help build referral pathways and community support over time. The distinguishing feature of a required partner here is simple: the center could not have been funded, licensed, or sustained without them.


“Building the community relationships first. You want the community on board, you want the city council, you want the mayor, the local hospital, the churches, the judges, probation and parole, all of them on board.”
Program Director for Horizon

Budget Breakdown

$739K
Total Award
One-time, building purchase and renovation
100%
Opioid Settlement Funding
Of the renovation project
$0
Ongoing Treatment Operations
Not settlement funded; billing and contracts sustain them
Operations Budget
Ongoing treatment operations are funded separately through billing and contracts.
Primary Funding Source
Arkansas Opioid Recovery Partnership (ARORP) opioid settlement funds
Additional Funding
Fee-for-service billing, Medicaid and insurance, DHS/DCFS substance use contracts, federal probation and parole contracts, and referral partnerships
Budget Category
Amount
Notes
Building purchase and renovation
100% settlement funded
Renovation of a former DHS building into a licensed residential treatment center.
Fire suppression and water infrastructure
Included in the award
Fire suppression system plus a water tank and pump, because the small town did not have the water pressure to serve the building in case of a fire.
Commercial kitchen
Included in the award
Full commercial kitchen with grill, ovens, and walk-in cooler and freezer.
Plumbing and bathrooms
Included in the award
Showers, toilets, and sinks were added to meet residential requirements for the number of people served.
Bedroom conversion
Included in the award
Former offices converted into bedrooms to create residential capacity.
Licensure and compliance
Included in the award
Work to meet Arkansas residential treatment licensure and HIPAA requirements.
Ongoing treatment operations
Not settlement funded
Sustained through fee-for-service billing, Medicaid and insurance, DHS/DCFS contracts, and federal probation and parole contracts.

What is the minimum viable budget to replicate this?

The one-time award covered the building and the startup capital. A team replicating this would need sufficient capital to purchase or renovate a suitable property that meets state licensure standards, which include easy-to-overlook items such as fire suppression, water infrastructure, a commercial kitchen, and the required number of showers, sinks, and toilets. Just as important, a replicating team needs operating reserves to cover staffing and operations for the first several months before billing revenue catches up.


What Worked and Why

Specific decisions or design features that drove success

Renovating a building right next to the organization's existing outpatient clinic was the decision that shaped everything else. It placed a new residential level of care beside services that already served the county, which made referrals, coordination, and staffing easier from the start and connected people to a continuum of care in one location.

Using the capital award for one-time startup kept the model sustainable. The settlement funds covered the building and renovation costs, and the program was planned from the beginning to sustain treatment through billing and contracts. That choice meant the center was not built to depend on a grant that would eventually end.

Building referral pipelines early gave the program a steady flow of admissions. Drug court, mental health court, probation and parole, federal courts, DHS and DCFS, hospitals, and other providers all became referral sources as they saw the program's results, which in turn kept the center full and financially stable.

A mission-oriented staff culture set the tone for care. Leadership looked for people who were there for the mission, not just the job, and asked staff to treat people with respect and dignity from the first phone call. The program's leadership credits that culture and staff compassion for the program's completion rate.

Integrated supports and planning for operating costs rounded out what worked. Medical, psychiatric, therapy, peer, case management, and experiential supports were built in together, and the team planned for operating costs before revenue arrived so that the center could run at full capacity while it built its brand and referral base.

“Three out of every four people who come into the building complete the program successfully. We attribute that to the staff's compassion and care. People really care about people.”
Graham Baty, Program Director for HRC

Early outcomes and data

  • 75% successful completion rate (program-reported): three of every four people who enter the program complete it successfully.

  • Reached full capacity within the first 4 to 5 months after launch.

  • About 10 admissions per month in the early months (for example, August, September, and October) while the referral base was still building.

  • 24 residential beds in operation (14 men, 10 women) after one planned bedroom was converted to office space.

  • A second modular building has been purchased for future expansion of bed capacity.


Replication Guide
How to Replicate This Model
Minimum viable version
A team replicating this model needs a clear needs assessment and asset map, community buy-in secured before funding, and a regulatory and licensure plan confirmed before any property is bought or renovated.
First three steps
1
Build community and local government support firstBring the mayor, the county judge, the quorum court, the city council, local churches, hospitals, judges, and probation and parole on board early. Their support is needed both to secure funding and to prepare the community for the center.
2
Confirm regulatory, licensure, and facility requirements before purchase or renovationKnow what the state requires for a residential treatment center, including licensure standards, fire suppression, water infrastructure, a commercial kitchen, and the required number of showers, sinks, and toilets, before you commit to a building.
3
Map referral sources and operating cash flow for the first 3 to 6 monthsLine up referral-source agreements with courts, probation and parole, DHS and DCFS, and hospitals, and plan operating cash to cover staffing and operations before billing revenue becomes reliable.
Common Pitfalls
Underestimating construction and licensure delaysParts, inspections, and licensure steps can push the opening date back further than planned. Build extra time into the schedule.
Overlooking fire suppression and water infrastructureA small town may not have the water pressure to serve a residential building in a fire, which can mean adding a water tank and pump. Plan for this early.
Opening without operating reservesStaff must be in place, and the building must run at full capacity before revenue arrives. Plan operating costs before you generate revenue.
Assuming billing will pay cleanly at firstEarly claims are often flagged or denied, so a team can expect to collect well under full reimbursement. Carry reserves through the ramp-up.
Not building referral relationships before openingA brand-new program has no track record, so referral sources take time to build. Start those relationships before the doors open.
Not engaging local leaders earlyGetting the mayor, county judge, and community leaders on board early smooths approvals and builds community readiness.

Lessons Learned

  • Put people before the building. The team's guiding phrase was people first, building second. When someone lacked insurance or a way to pay, staff worked to obtain reimbursement or cover the cost.

  • Plan for operating costs before revenue arrives. There was a period of several months during which the building was fully staffed and operating while the referral base was still growing. Planning for those operating costs kept the program stable through the ramp-up.

  • Use capital awards for one-time costs. Directing the settlement award to the building and startup, and sustaining treatment through billing and contracts, kept the model from depending on funding that would end.

  • Expect construction and licensure to take longer than planned. Waiting on parts for the rooms and completing the fire suppression system pushed the opening back. A realistic timeline accounts for delays, as in any other construction project.

  • Build the referral base as deliberately as the building. Knowing where referrals come from and building those relationships were as important as the renovation, and they are what kept the center full once it opened.


“It's for people first, building second. We either obtained reimbursement from their insurance or we just covered it. That's what's cool about partnerships.”
Graham Baty, Program Director for HRC

Primary Contact
Graham Baty
HRC Program Director, The Guidance Center
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