Continuum of Care Recovery for Justice-Involved Adults

A Continuum-of-Care Model Bridging Residential Treatment, Workforce Training, and Transitional Housing

Spanish Fort & Mobile, Alabama | The Shoulder of the Central Gulf Coast
ALABAMA Suburban Pop. 700k Launched 2023
Dauphin Street in historic downtown Mobile, Alabama, lined with brick storefronts, iron balconies and street lamps, with a church cupola and the Battle House tower rising beyond.
Lead Agency
The Shoulder of the Central Gulf Coast, Inc. (nonprofit, founded 1985)
Location
Men’s campus in Spanish Fort, Baldwin County; women’s campus in Mobile, Mobile County; statewide referrals from 32+ Alabama counties
Year Launched
1985 (men’s campus); 2021 (women’s campus); Opioid Settlement Fund Round 1 approximately 2023; Operation Vets launched October 2025
Opioid Settlement
Approximately 17–18% of the agency’s $2.4M annual budget; roughly $420K annually across three awarded rounds, with Round 4 in development
People Served
246 individuals admitted in 2025 from 910 assessments; referrals received from 32+ Alabama counties
Service Type
MAT/MOUD Access, Employment & Training, Care Navigation, Aftercare, Recovery Housing, Reentry Support, Residential/Inpatient Treatment
246
INDIVIDUALS ADMITTED
from 910 assessments completed in 2025
32+
COUNTIES REACHED
through a statewide Alabama referral network
$600K
OPERATION VETS AWARD
veterans program launched in October 2025

The Shoulder of the Central Gulf Coast, a Gulf Coast nonprofit founded in 1985, runs an 82-bed residential substance use treatment program for adults across two Alabama campuses and is using four rounds of opioid settlement funding to evolve from supplemental medication-assisted treatment enhancement into a comprehensive continuum that pairs stabilization with workforce training, career placement, and transitional housing for justice-involved adults with opioid and stimulant use disorders.


The Challenge They Were Addressing

For most of its history, The Shoulder of the Central Gulf Coast operated as a traditional residential substance use treatment program: people came in, stabilized, completed a 30- to 90-day course of care, and left. The model worked for many, but the team watched a recurring pattern emerge as the opioid and fentanyl crisis intensified along the Gulf Coast. Clients would leave with strong clinical foundations and then return to the same neighborhoods, the same employment gaps, and the same housing instability that had contributed to their use in the first place. Several clients died of fentanyl overdose in the weeks after discharge, and each loss made the same case: residential care, on its own, was no longer enough.

The agency also faced a population-fit problem. When the first opioid settlement allocation arrived, the funding was narrowly scoped to opioid users, who made up only about 20 to 25 percent of Shoulder admissions. The majority of clients arrived with stimulant use, often combined with opioids, and the team needed a more flexible structure that could serve the people actually walking through the door. At the same time, the women’s campus in Mobile County faced a temporary funding gap during a transition between other revenue sources, threatening continuity of care for women already in treatment.

Looking further down the continuum, the team kept hearing the same questions from clients preparing to leave: where will I live, and what work can I do that pays enough to stay in recovery? Local employer partnerships were beginning to produce job placements, but most positions were entry-level and offered limited opportunities for advancement. Transitional housing was scarce, and what existed was operated by a patchwork of partners with varying levels of recovery support. The Shoulder team concluded that the next phase of the work should extend beyond stabilization to include workforce training, career placement, and agency-run transitional housing, with each component designed around the realities of justice-involved adults in early recovery.


"We want to transition them from just having jobs to having careers."
Jim Hawkins, Director of Finance, The Shoulder of the Central Gulf Coast

What They Built

The Shoulder operates an 82-bed residential treatment program across two Alabama campuses: 40 beds for men in Spanish Fort in Baldwin County, and 42 beds for women in Mobile in Mobile County. The agency offers high-intensity residential, low-intensity residential, transitional levels of care, and a new outpatient Level 1 service. Medication-assisted treatment is delivered with Suboxone, Sublocade, and Vivitrol, with a clinical preference for injectable formulations that reduce the need for daily-dose decisions during early recovery. Screening uses the UNCOPE tool, and clinical assessments produce the 910 yearly intakes that feed the 246 admissions reported in 2025.

Opioid settlement funding from the Alabama Department of Mental Health (ADMH) has moved through four planned rounds. Round 1 supported a supplemental medication-assisted treatment enhancement limited to opioid users. Round 2 expanded eligibility to people with opioid and stimulant use, which together account for roughly 85 to 90 percent of Shoulder admissions, and was applied as a primary funding source for approximately six months to bridge a temporary funding gap at the women’s campus and keep services uninterrupted. Round 3 funds both campuses for a longer-term comprehensive model that links stabilization with case management, identification and legal support, employment placement, and employer partnerships. Round 4, currently in development, will fund the full continuum, including workforce training, career placement, and agency-run transitional housing.

Operation Vets, launched in 2025, adds a veterans track delivered in partnership with the state veterans community. The program uses the new outpatient Level 1 service line, employs a veteran counselor, and is led by an Executive Director who is also a veteran and a therapist. Operation Vets has built referral relationships with Rotary Clubs and local Veterans Affairs chapters and is actively recruiting a veteran peer in long-term recovery to round out the peer support model.

The Round 4 vision extends the continuum into workforce training and transitional housing. The agency is building short-course certificate tracks ranging from 2 weeks to 3 months in fields such as welding, heavy equipment operation, and culinary arts, designed to help clients move from holding jobs to building careers. Agency-run transitional housing will close the back-end gap clients have repeatedly identified, complementing existing recovery housing partnerships with Oxford House, Alliance Recovery Housing, and several individual community-run homes.

Key Program Components

Two-campus residential treatment
An 82-bed inpatient program across the Spanish Fort men’s campus and the Mobile women’s campus, with high-intensity, low-intensity, and transitional levels of care that allow clients to step down without leaving the program.
New outpatient Level 1 services
Recently launched outpatient programming that opens a less-intensive entry point and supports step-down for clients leaving residential care, including the Operation Vets veterans track.
Medication-assisted treatment with injectable preference
Suboxone, Sublocade, and Vivitrol are offered onsite, with a clinical preference for injectable formulations that reduce daily medication-management burdens in early recovery.
UNCOPE-based screening and assessment
The UNCOPE screening tool anchors a standardized intake process that produced 910 assessments in 2025 across the agency’s 32+ Alabama-county referral network.
Working-while-in-treatment model
Clients work paying jobs during the later stages of residential and transitional care, learn budgeting and life skills, and rebuild work history before discharge rather than after it.
Operation Vets veterans program
An outpatient track launched in October 2025 that pairs veteran-led counseling with community partnerships through Rotary Clubs and local Veterans Affairs chapters; the agency employs five veterans, including the Executive Director, counselors, and a case manager.
Case management for identification, legal, and employment needs
Staff help clients replace lost identification, resolve outstanding legal matters, and connect with local employers, removing practical barriers that can derail recovery after discharge.
Workforce training certificates
Short-course certificates in welding, heavy equipment operation, and culinary arts ranging from two weeks to three months are designed to move clients from entry-level jobs to wage-sustaining careers.
Recovery housing partnerships and planned agency-run housing
Active referral relationships with Oxford House, Alliance Recovery Housing, and several community-run homes support clients today, while agency-operated transitional housing is being developed to close the post-discharge housing gap.
Certified Recovery Support Specialists on staff
Peer staff with lived recovery experience are integrated across the program, including leadership roles, providing trust-based engagement that complements clinical care.

Who You Need at the Table

Required Partners
Role
The Shoulder of the Central Gulf Coast (Lead Agency)
Operates the two-campus residential program, outpatient services, Operation Vets, and planned workforce training and transitional housing components; manages the statewide referral network.
Alabama Department of Mental Health
Funds opioid settlement allocations and Operation Vets, provides program oversight, and connects the agency to statewide substance use planning efforts.
Drug Courts Statewide
Refer justice-involved adults into residential treatment and coordinate supervision while clients receive care.
District Attorney’s Office
Coordinates alternatives to incarceration and warm hand-offs from the criminal justice system into treatment.
Veterans Court & Veterans Justice Outreach
Refer justice-involved veterans into the Operation Vets track and coordinate court compliance with treatment milestones.
AltaPointe Health
Coordinates referrals, co-occurring mental health care, and continuity of behavioral health services across the region.
Local Employers
Provide work opportunities during treatment and after discharge, supporting the program’s workforce and career-development model.
Recovery Housing Partners
Provide transitional housing for clients leaving residential treatment while agency-operated housing is developed.
Helpful Partners
Role
Goodwill
Supports workforce readiness, job-search tools, resume preparation, and employment placement.
Alabama Recovery Providers
Organizations including Aletheia House, Genesis, First Step, Broadus, RRC, ROSS, and PEIR exchange referrals and help fill service gaps.
County DHR & CED Offices
Coordinate family, child welfare, and economic-support services that intersect with treatment and recovery.
Rotary Clubs & Local Veterans Affairs Chapters
Provide referrals, community visibility, fundraising support, and connections within the veterans community.
ADMH Conferences & Professional Networks
Help the agency share data, learn from peer providers, and stay aligned with statewide priorities.

What made a willing partner essential vs. optional?

The required partners are the ones that move clients into care, keep the program funded, and place clients into safe environments after discharge. The Alabama Department of Mental Health is the financial backbone of the opioid settlement work and of Operation Vets; without those allocations, the continuum expansion could not move forward. Drug courts, the District Attorney’s Office, and Veterans Court are the front door for the justice-involved population the program is designed to serve. AltaPointe Health and the regional behavioral health system provide the co-occurring mental health care that many clients also need. Local employers and recovery housing partners are required because they hold the two pieces of post-discharge stability, work, and a safe place to live, which recovery cannot survive without.

Helpful partners extend reach and add specialized capacity. Goodwill, Aletheia House, Genesis, First Step, and the broader Alabama peer-provider network exchange referrals when a client's need aligns with another agency’s strengths. The Rotary Clubs and local Veterans Affairs chapters give Operation Vets visibility and trust within the veterans community. Department of Human Resources offices and CED help coordinate family and economic support cases. The program could open without any individual helpful partner; it could not open without the funder, the courts, and the access points that bring justice-involved adults into care.


Budget Breakdown

$2.4M
Annual Agency Budget
across both campuses and all service lines
17-18%
Opioid Settlement Funded
approximately $420K annually across awarded rounds
$600K
Operation Vets Award
launched in October 2025 to support the veterans track
Primary Funding Source
Alabama Department of Mental Health (opioid settlement allocations and Operation Vets)
Additional Funding
Medicaid, private insurance, sliding-scale and self-pay revenue, and other state and local grants.
Budget Category
Amount
Notes
Personnel/Staffing
Majority of budget
Clinical staff at both campuses, Certified Recovery Support Specialists, an Operation Vets veteran counselor, intake and assessment teams, and case managers supporting identification, legal, and employment needs.
Treatment/Clinical Services
Core line item
Residential and outpatient programming, medication-assisted treatment with Suboxone, Sublocade, and Vivitrol, and the UNCOPE-based screening and assessment process.
Peer Support/Recovery Coaches
Embedded across program
Certified Recovery Support Specialists serve in clinical and leadership roles; Operation Vets is recruiting a veteran peer in long-term recovery.
Workforce Training & Career Placement
Round 4 line item
Short-course certificates in welding, heavy equipment operation, and culinary arts, paired with employer partnerships that connect clients to careers.
Recovery Housing & Transitional Housing
Round 4 line item
Current referrals to Oxford House, Alliance Recovery Housing, and community-run homes; Round 4 funds agency-run transitional housing.
Technology/Data Systems
Modest allocation
Clinical record-keeping and outcome tracking through spreadsheets and electronic record systems used for state and federal reporting.
Contracts
Selective
Subcontracts with peer providers and partner agencies are used sparingly; most partnerships operate as standing community relationships.
Admin/Indirect
Standard nonprofit rate
Supported by Medicaid and insurance reimbursements, private pay, sliding-scale revenue, and additional state and local grants.

What is the minimum viable budget to replicate this?

A residential or outpatient provider already operating a 25- to 30-bed treatment program can begin evolving toward this continuum model for an additional $250,000 to $400,000 per year. The non-negotiable line items are: a small case management team to handle identification, legal, and employment needs; at least one certified recovery support specialist on staff; medication-assisted treatment access on-site or via a formal partnership; and at least one workforce or employer partnership that connects clients to paid work during treatment. Transitional housing and formal training certificates can be phased in once the case management and employer linkages are running.


"It doesn't have to be a giant software database; it can be just Excel. Data is data."
Kelley Ponder, PhD, Director of Development, The Shoulder of the Central Gulf Coast

What Worked and Why

Specific decisions or design features that drove success

Expanding the opioid settlement scope from opioid-only to opioid-and-stimulant after Round 1 was the decision that aligned the funding with the population. With opioid users at roughly 20 to 25 percent of admissions and stimulant or polysubstance users at the majority, Round 1’s narrower scope limited how broadly the dollars could be deployed. Round 2’s expansion enabled the team to apply settlement funding to roughly 85-90% of clients, improving outcomes and giving the agency the flexibility to allocate dollars where clinical need was greatest.

Using Round 2 as a primary funding source to fill a temporary funding gap at the women’s campus preserved continuity of care during a transition between other revenue streams. Closing the women’s campus, even briefly, would have meant turning away women already engaged in treatment. Routing settlement dollars to keep the doors open for approximately six months gave the agency time to stabilize the campus’s longer-term funding stack without disrupting client care.

Building case management for identification, legal, and employment alongside clinical care addressed the practical reasons clients leave treatment and return to use. Replacement identification, court compliance, and a job lined up before discharge are not clinical interventions, but they are the scaffolding that lets clinical gains hold after discharge.

The decision to shift from job placement to career building shaped the design of Round 4. The team saw clients succeed in entry-level positions, only to plateau at wages too low to support stable housing and family responsibilities. Short-course workforce training certificates (welding, heavy equipment, culinary) target sectors with clear wage ladders in the Gulf Coast labor market, with completion timelines (two weeks to three months) that fit inside the treatment and transitional housing window.

Operation Vets launched as part of the total $600,000 annual award. Per ADMH, unused funds roll over into the next year. The program includes an outpatient track with veteran clinical and peer leadership, allowing the agency to serve veterans with the cultural specificity the population requires, without retrofitting existing residential programming. Veterans Court, Veterans Justice Outreach, Rotary Clubs, and local Veterans Affairs chapters are the program's target audience because Operation Vets is built around them, not bolted onto a general adult model.

Early outcomes and data

  • 246 individuals were admitted in 2025 from 910 assessments completed across 32+ Alabama counties.

  • Client demographics: 137 women (approximately 56 percent) and 109 men (approximately 44 percent); average age 39.

  • Substance use profile: methamphetamine and amphetamine present in approximately 61 percent of admissions, opioids in approximately 31 percent, with polysubstance use common.

  • Social determinants at intake: approximately 26 percent reported homelessness, approximately 54 percent unemployment, and approximately 67 percent had children.

  • Priority and high-need cases: 139 clients (approximately 57 percent) flagged as priority or high-need at intake.

  • Operation Vets served 10 veterans in its initial months, with an annual budget of $600,000 expected to expand the population reached through 2026.

  • Sample post-discharge employers include Sonic, Circle K, Kimberly-Clark, McDonald’s, Steiner Construction, and Publix, as part of the Round 4 career-track expansion.


Replication Guide
How to Replicate This Model
Minimum viable version
A community-based residential or outpatient provider already serving justice-involved adults can build a scaled version of this continuum by anchoring it to an existing 25- to 30-bed treatment program, adding at least one Certified Recovery Support Specialist, and committing one staff position to case management for identification, legal, and employment needs. A short list of two or three employer partners willing to hire clients during the working phase of treatment is enough to begin workforce linkage. Recovery housing partnerships can fill the housing gap until the agency is ready to operate its own transitional housing.
First three steps
1
Map the gap before you apply for funding The Shoulder's Round 1 application succeeded because the team could name the specific gap they intended to fill and the specific population they would serve. Identify your gap, document it with admissions and discharge data, and write the funding application around what you already know is missing.
2
Build a simple, consistent data collection routine Outcomes reporting, demographic tracking, and substance use profiles do not require enterprise software. Consistency over time matters more than the tool used to capture data.
3
Map the community before you build new partners Know which organizations are already running drug courts, recovery housing, employer placement, and veterans services in your area. Design your program to fill the gaps rather than duplicate work already in motion.
Common Pitfalls
Writing an opioid-only program when stimulants are the larger reality Building a program narrowly around opioids can leave the majority of justice-involved adults outside the model. Confirm program scope with the state allocator and design for the population that is actually arriving.
Treating residential care as the whole program Without case management, employment linkage, and stable housing after discharge, residential gains do not hold. The continuum components are not extras; they are the model.
Building workforce training without employer commitment Certificates without job placements create graduates with new skills and no income. Secure employer partners and wage data before designing the training track.
Adding a veterans line as an afterthought Veterans need veteran-specific clinical and peer leadership and trusted community access points. Plan a veterans track from the start rather than adding it onto a general adult program.
Designing data systems before you have a question to answer Sophisticated infrastructure built ahead of program need often goes unused. Start with the outcome questions your funders and team actually ask, then build the simplest system that answers them reliably.

Lessons Learned

  • Know the gap before you apply. Each round of opioid settlement funding worked because The Shoulder could name a specific clinical or structural gap that the dollars would close. Funding sought in the abstract tends to scatter across competing priorities; funding tied to a documented gap moves the program forward in a measurable way.

  • Match scope to population. When Round 1 was narrowly scoped to opioid users, the dollars served only a fraction of clients. Round 2’s expansion to opioid-and-stimulant care aligned funding with the people walking through the door and allowed the agency to apply resources where the clinical need was greatest.

  • Build the back end with the front end. Stabilization is necessary but not sufficient. Workforce training, employer relationships, and transitional housing matter as much as the residential bed, and clients ask about all three before they ask about clinical content.

  • Plain tools done consistently beat sophisticated tools done occasionally. The Shoulder runs program data through spreadsheets and basic electronic records. Consistency, accuracy, and time series matter more than software brand, and a small agency can compete with much larger ones on data quality if it commits to the routine.

  • Veterans peers must be veterans. Operation Vets is built around veteran clinical and peer leadership, and the program is actively recruiting a veteran in long-term recovery to complete the peer model. A non-veteran peer cannot carry the same credibility with veterans, worried about career consequences and stigma.


Primary Contacts
Stephen Carr, Jim Hawkins & Kelley Ponder
Executive Director, Director of Finance & Director of Development, The Shoulder of the Central Gulf Coast
Previous
Previous

Rapid Responders & Community Programs Continuum

Next
Next

Youth Success Center for Prevention and Family Stabilization