A Shared Overdose Response Team for Small Police Agencies

An Investigator and a Peer on Every Overdose

Pulaski County, Arkansas | Pulaski County Sheriff's Office
ARKANSAS Urban Suburban Pop. 405k Launched 2025
Pinnacle Mountain rises above a wooded treeline and an open field in Pulaski County, Arkansas, beneath a broad, heavily clouded sky.
Lead Agency
Pulaski County Sheriff's Office (fiscal agent and lead)
Location
Pulaski County, Arkansas (urban/suburban community; population 404,611)
Year Launched
2024–2026 funding and project period; implementation underway after county approval, with the grant effective July 1, 2025, through September 30, 2026
Opioid Settlement
$369,823.97; 100% opioid settlement funded
People Served
Service volume was being compiled; the next quarterly data set was forthcoming at the time of the interview.
Service Type
Peer Support, Co-Responder Model, Naloxone Distribution, Care Navigation, Warm Hand-Off
$370K
Two-year opioid settlement award
100% settlement funded
5
Partner municipalities
across the county
2
Dedicated response roles
investigator and peer specialist

The Pulaski County Sheriff's Office hired a dedicated overdose investigator and a peer recovery specialist to respond to overdoses across the county, connect people and families to treatment, recovery, and grief resources, distribute opioid response kits when feasible, and investigate the source of the drug supply.


The Challenge They Were Addressing

Central Arkansas carried a high overdose burden relative to other parts of the state. County leaders had discussed standing up a dedicated overdose response team for a couple of years, an idea first raised by Kirk Lane and the team after they looked at the number of overdoses in the region. When opioid settlement funding became available, the Pulaski County Sheriff's Office moved the idea into action.

Many smaller police agencies in the county did not have the resources to investigate overdoses in depth or to provide sustained support to victims and families. At the same time, traditional enforcement had focused on arresting people who use drugs rather than treating addiction as a health issue and connecting people to treatment. Law enforcement needed a way to move beyond arrest alone, to add treatment and resource connection while still addressing the drug supply. Stigma inside law enforcement about people who have dealt with addiction was part of what the team set out to change through education and trust.

The Sheriff's Office was not starting from nothing. It had run the CSI Reentry program since 2019, which built treatment and recovery partnerships inside the jail and earned trust with peers who have lived experience of addiction and recovery. Those existing relationships and that credibility became the foundation on which the Overdose Response Team was built.


What They Built

The Sheriff's office, as the lead and fiscal agent, houses the Overdose Response Team that pairs a dedicated overdose investigator with a certified peer recovery specialist. Together, they respond to overdoses within the county and across five participating municipal agencies (Sherwood, Alexander, Jacksonville, Cammack Village, Maumelle), connecting individuals and families to treatment, recovery, and grief resources, distributing opioid response kits when feasible, and investigating the source of the narcotics.

When a participating agency reports a suspected overdose, the Sheriff's Office assists rather than takes over the investigation. Fatal overdoses usually prompt immediate notification, and the sergeant over the team determines whether the team responds to the scene or follows up afterward, weighing safety factors. The team reviews active overdose cases each day. The investigator conducts the source investigation, while the peer specialist contacts victims and families and connects them to resources.

For nonfatal overdoses, the team may respond on scene or follow up later. People often wake up after naloxone use angry and not ready to engage, so the team makes multiple attempts to contact them over time. Follow-up moves from day-by-day to weekly to monthly for people willing to stay in contact. The team recognizes that not every contact results in a service connection, and it continues to reach out to those who want to be reached.

For fatal overdoses, the peer specialist supports families with grief resources and practical next steps, including therapy resources for children and connections to organizations that help families manage funeral costs and set up fundraising. The team has driven across the state to make family contact in person when a person who died had no family in Pulaski County.

Key Program Components

Dedicated overdose investigator
A criminal investigation division detective assigned to investigate every overdose, fatal or nonfatal, within the county and the five participating agencies, and to work on the source of the drug supply.
Certified peer recovery specialist
A specialist with lived experience of addiction and recovery who makes contact with victims and families, connects them to treatment and recovery pathways, and provides grief and family support after fatal overdoses.
Assist, do not take over
When a participating agency reports a suspected overdose, the Sheriff's Office assists the local agency's investigation rather than taking it over, which lowers the barrier for smaller agencies to call.
Structured follow-up
Multiple contact attempts that move from day-by-day to weekly to monthly for people willing to stay in contact, with the understanding that engagement can take several attempts.
Opioid response kits
Kits with naloxone, overdose prevention and safety supplies, and resource information, given to victims and families when feasible or left at the home after an attempted contact. Kits use a separate funding source and predate the team.
Grief and family support
Connections to grief counseling, children's therapy, and an organization that helps families set up fundraising to pay for funeral services after a fatal overdose.
Source investigation
A public safety function that investigates the source of supply, resulting in early charges in the county.

Who You Need at the Table

Required Partners
Role
Pulaski County Sheriff's Office
Fiscal agent and lead. Employs the overdose investigator and peer specialist, coordinates the team, and assists participating agencies.
Five participating municipal agencies (Sherwood, Alexander, Jacksonville, Cammack Village, Maumelle)
Report suspected overdoses, request team assistance, and increasingly carry opioid response kits in patrol cars.
Certified peer recovery specialist with lived experience
Makes contact with victims and families, connects people to treatment and recovery, and provides grief and family support.
Treatment and recovery providers (CSI Reentry network)
Provide treatment and recovery placements, including options for people without insurance, drawn from partnerships built since 2019.
Detox centers and treatment programs that accept people without insurance
Accept referrals for people who cannot pay or lack coverage, a limited and changing set of providers that the team tracks closely.
County government (quorum court)
Accepts the grant and, over the long term, is the path to absorbing the positions for sustainability.
Helpful Partners
Role
Grief and family support organization
Provides grief counseling and helps families set up fundraising to cover funeral costs after a fatal overdose.
Settlement fund administrator
Administers opioid settlement funding, reviews applications, and collects quarterly reports.

What made a willing partner essential vs. optional?

The required partners are the ones the team could not operate without: the Sheriff's Office as lead and fiscal agent; the five municipal agencies that report overdoses and request help; the peer specialist; and the treatment and recovery providers the team trusts to accept referrals. The team leans on the same providers it built through CSI Reentry over the last six to seven years, and it prioritizes providers that do not require insurance, because coverage is one of the hardest barriers for the people it serves.

The team was clear that most of these relationships are held together by trust rather than a grant requirement. The grant does not require the peer role, but the team deems it essential to the people it serves. Bringing the peer and investigator face-to-face to meet with each participating agency, rather than making the case by phone, turned buy-in into working partnerships.


“Face-to-face means more to me than any phone call can ever make.”
Sergeant Johnny Hicks, Pulaski County Sheriff's Office

Budget Breakdown

$370K
Total Project Budget
described as a two-year program award
100%
Opioid Settlement Funding
effective July 1, 2025, through September 30, 2026
2
Dedicated Response Roles
investigator and peer specialist
Primary Funding Source
Opioid settlement funding is administered through the state settlement administrator.
Additional Funding
Opioid response kits are purchased with a separate grant.
Operations Budget
Housed within the Pulaski County Sheriff's Office
Budget Category
Amount
Notes
Personnel/Staffing
The vast majority of the award
Salary and fringe benefits for the overdose investigator and the peer recovery specialist.
Treatment/Clinical Services
Included in partner network
Treatment and recovery placements are provided through existing partner providers and are not charged to the award.
Peer Support/Recovery Coaches
Included in personnel
The peer recovery specialist's salary and fringe benefits are included in the personnel line.
Technology/Data Systems
Small portion
Investigative software and equipment for the source investigations.
Training & Capacity Building
N/A
The team delivers training with other agencies as part of operations.
Supplies/Equipment
Separate funding
Opioid response kits with naloxone and safety supplies are bought with a separate grant that predates the team.
Admin/Indirect
Varies by source fund
Any administrative allowance depends on the source fund rules in Arkansas.
Contracts
N/A
No standalone contract line reported.

What is the minimum viable budget to replicate this?

A rural or smaller county with about $75,000 does not need a big team to start. Begin with the narcotics investigator or the responding law enforcement capacity the agency already has, since the agency is likely responding to overdoses. Add or partner with a peer specialist, or meet with an organization that may already have one, so that the funds can cover a partial salary rather than a full salary. Meet the treatment and recovery providers in the area, build a basic resource guide, and buy or assemble naloxone and opioid response kits if the budget allows. Train the investigators on addiction and local resources. Start small, build on existing infrastructure, and bring tangible resources, such as naloxone, to the table.


What Worked and Why

Specific decisions or design features that drove success

Leadership support set the tone. The Sheriff backed the model and signaled that the office would give people with lived experience a chance and believe in them. Staff fed off that positivity, and it opened the field for peers and law enforcement to trust one another.

Pairing an investigator with a peer specialist made both sides stronger. The investigator works on the source of the narcotics while the peer makes family and victim contact and connects people to resources. People and families often hear a peer when they will not hear anyone else, and the peer's presence on scene changed how partner agencies saw the work.

Face-to-face introductions won over participating agencies. The sergeant met each agency head in person and brought the peer and the investigator to the table, rather than making the case by phone. The clear promise that the Sheriff's Office assists rather than takes over an agency's case removed the fear of losing control of an investigation.

The team drew on relationships and partnerships it already had. Interagency relationships built by leadership over decades made the introductions easier, and the CSI Reentry partnerships gave the team a set of trusted treatment and recovery providers from day one. The team keeps an updated resource guide and learns each provider's requirements, including which programs accept people without insurance, because detox centers can close or change their terms.

The team defines success broadly and consistently tracks its work. A life saved with naloxone, a family that felt heard, a treatment connection, a peer call-back months later, agency buy-in, and a source investigation all count. Consistent data tracking supports the case for continued funding and helps the team refine where the need is.

“We're not giving them anything to relapse. If they do, they have this, so they don't die.”
Sergeant Johnny Hicks, Pulaski County Sheriff's Office

Early outcomes and data

  • Two significant charges since launch: one aggravated death by delivery and one death by delivery, reported as early milestones.

  • Multiple people were assisted with treatment, including detox placements in- and out-of-state.

  • Opioid response kits with naloxone and safety supplies were distributed to victims and families, or left at the home when no one answered.

  • Participating agencies are asked to carry opioid response kits in their patrol cars.

  • Growing agency buy-in, including agencies calling to request the peer for their own overdose cases.

  • Service volume was being compiled; the next quarterly data set was forthcoming at the time of the interview.


Replication Guide
How to Replicate This Model
Minimum viable version
The minimum viable version starts with the responding law enforcement capacity a county already has and adds a credible peer role. If a small sheriff's department already has a narcotics investigator responding to overdoses, the next step is to add a peer specialist, whether hired directly or through a partner organization that already employs one. The team emphasized that although their agency has established partnerships with other law enforcement agencies, those partnerships may not apply to every agency seeking to replicate this model. Agencies should determine whether collaboration with other law enforcement partners is appropriate based on their geographic location, agency size, available resources, and operational needs. Meet the treatment and recovery providers in the area, create a basic resource guide, assemble naloxone and opioid response kits if the budget allows, and train investigators on addiction and local resources.
First three steps
1
Map the overdose need and existing response capacity. Look at overdose data, EMS runs, emergency visits, and law enforcement reports, and take stock of the agency's existing narcotics investigation, response, and resource capacity. Expect it to take time to identify the gaps; the phone will not ring in month one.
2
Build relationships with local agencies and providers in person. Introduce the model face-to-face to local police agencies and to treatment and recovery providers. It costs nothing to meet the resources in the area and start those conversations, and in-person introductions build the trust that phone calls cannot.
3
Assign the investigator and peer roles with clear procedures. Select or assign the overdose investigator and the peer specialist, and establish clear procedures for response, follow-up, and data collection. Choose people who believe in the model, and treat the peer as an equal partner.
Common Pitfalls
Treating the peer role as optional: It gains buy-in from the people being helped. Treating it as an add-on rather than an equal partner undercuts the model.
Assigning people who do not believe in the model: Do not assign someone to a program they do not believe in. Have honest conversations with potential team members before assigning roles.
Assuming agencies will call without trust-building: Partner agencies will not simply call because a program exists. Face-to-face introductions and a clear promise not to take over their cases are what build the trust that drives referrals.
Not knowing provider requirements: Failing to learn each provider's payment and insurance requirements, or not updating the resource guide when detox centers close, sends people to programs that can no longer help them.
Expecting every contact to result in a service connection: Not every contact becomes a service connection, and not every investigation results in charges. Planting a seed still matters, and relapse does not undo the value of a contact.
Using kits and funding imprecisely: Be precise about what each funding stream pays for. A separate grant funds opioid response kits here.

Lessons Learned

  • Plan for a slower start than the timeline implies. After the county receives a grant, it must still go through the county governing body before positions can be filled, delaying implementation. Build in time for county acceptance and procurement before the team is operating.

  • Choose the right team members. The selection process matters as much as the funding. Look for patience, empathy, and the ability to see a person first and a case second, and pick people who believe in the work.

  • Treat the peer as an equal partner. Lived experience in both addiction and recovery lets a peer connect in ways no training can teach. Protect their time, support their wellness, and treat them as an equal partner.

  • Know your recovery system and keep it up to date. Know which providers are legitimate, what they require, and whether they accept uninsured patients. Providers close or change, so check in with them and update the resource guide.

  • Define success broadly and document it. Count lives saved with naloxone, families that felt heard, treatment connections, peer call-backs, agency buy-in, and source investigations. Document contacts, resources offered, and outcomes, because the data shows impact and protects the team.

  • Be patient and consistent. Engagement might take several attempts, and recovery might take years. Meet people where they are, and let patience and consistency carry the work.

“An ORT is equal parts public health and public safety, but the human element comes first.”
Pulaski County Sheriff's Office Overdose Response Team

Primary Contact
Holly Handley
Director of Prevention and Reentry, Pulaski County Sheriff's Office
Additional Contacts
Jonathon Smith, Mike Blain, Zuleyka Pantoja, Chris Holmes, Sergeant Johnny Hicks, Kristin Strickland
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