Prenatal Care and Addiction Medicine on One Team

A Community Health Center Model for Pregnant and Postpartum Clients with Opioid Use Disorder

Reno, Washoe County, Nevada | Northern Nevada HOPES
NEVADA Urban Rural Pop. 288k Launched 2025
The Truckee River running fast through downtown Reno, Nevada, past an arched pedestrian bridge lined with lamp posts, with mid-rise buildings on both banks and the snow-streaked Carson Range behind.
Lead Agency
Northern Nevada HOPES FQHC
Location
Reno, Washoe County; clients also travel in from rural northern Nevada
Year Launched
2025 (awarded 2024; first patients July 2025)
Opioid Settlement
About $890,000 over two years (roughly $445,000 per year), plus about $788,000 from UnitedHealthcare Community Reinvestment
People Served
10 to 12 active pregnancies at a time; annual count pending
Service Type
MAT/MOUD Access, Care Navigation, Warm Hand-Off, Peer Support, Mental Health Treatment, Street Outreach, Aftercare, Recovery Housing
10-12
Active Pregnancies
Carried at any one time
80%
Effective Contraception
Clients leaving the hospital with it
<1 wk
Wait to First Visit
Typical wait from first call to a medical appointment

Northern Nevada HOPES, a federally qualified health center in Reno, uses opioid settlement funding to run an integrated maternity program that pairs prenatal, postpartum, and couplet care with addiction medicine, behavioral health, peer support, and care coordination for pregnant and postpartum clients with current or past opioid use.


The Challenge They Were Addressing

At the front lines of community health since 1997, Northern Nevada HOPES is a federally qualified health center that has innovated to provide adult primary care, pediatrics, behavioral health, and a full addiction medicine department, including a board-certified addiction medicine specialist, alongside comprehensive case management services. What it did not have yet was maternity care. The obstacle was not a lack of clinical interest, but a lack of funding. In the state of Nevada, Medicaid pays for maternity care via “bundled” payments: a single payment to the clinician who performs the delivery. Thus, a federally qualified health center providing outpatient care had no clear way to sustain maternity services outside of the hospital system. A program geared toward maternal health remained on the shelf for several years until 2025.

State and public health data described what was happening in the meantime. The state identified 871 pregnant and postpartum patients with opioid use disorder, and only 13% of them were receiving medication treatment. The rate of inadequate or no prenatal care sat at roughly 16.5%, among the highest in the country. The same data pointed to elevated NICU admission, sharply elevated risk of intrauterine fetal demise, and a preterm delivery risk of about 17%.

Behind the numbers is a pattern the clinical team saw every week. Pregnant clients with current or past opioid use often avoid prenatal care entirely, not because they do not want a healthy baby, but because they expect judgment, a positive drug screen entered into a chart, and a call to child welfare. Many disappeared from care and reappeared only when they arrived at a hospital in labor. Standard prenatal care is largely protocol-driven, and that protocol assumes a patient who can keep appointments. Addiction, housing instability, and fear break that assumption. A chance conversation between the chief medical officer and a state Medicaid leader about opioid settlement dollars removed the sustainability barrier and let the program start.


What They Built

The program is integrated rather than referral-based. Medical and addiction medicine providers, prenatal and postpartum care, pediatrics for the newborn, behavioral health, a peer support specialist, case management, nurse care coordination, nutrition, and lactation support all sit inside one team at one site. The chief medical officer, an OB/GYN by training, and the program's lead physician, a family medicine physician with specialized training in maternity care and opioid use disorder, designed it that way together after concluding that a single practitioner cannot carry a patient with this level of medical and social complexity, and that a siloed model would send clients to appointments they would never reach.

Entry is deliberately easy. The program runs a direct phone line answered by team members Monday through Friday, accepts walk-ins, and runs a short screening on the first call. A weekly protected block on the medical provider schedule means a caller can often be booked while still on the phone and seen in less than a week, two weeks at the outside. The team does not turn people away. If HOPES is not the right level of care, staff still see the person at least once and connect them to the service that fits. Participation does not depend on choosing a particular treatment path: clients who take buprenorphine, clients on methadone, and clients reducing use on their own are all eligible.

Care follows the pregnancy and then keeps going. The team sees clients at any gestational age, carries them to roughly 34 to 36 weeks, then hands them off to a delivery partner for the final weeks and the birth. After delivery, staff visit the hospital if the client wants a visitor, check on the mother as a person rather than only as a parent, and bring toiletries or a car seat when needed. Parent and baby then return to HOPES for couplet care, with mother and newborn appointments scheduled close together so that one trip covers both. When the baby needs a specialty referral, the case manager and nurse care coordinator arrange it, and no one has to retell their history from the start.

Group care runs alongside individual visits. The pregnancy group is modeled on group prenatal care classes, with 10 to 12 clients meeting biweekly for about two hours instead of a 15-minute exam room visit. Sessions cover prenatal education, nutrition, breastfeeding, preterm delivery, and behavioral health, with the nutritionist and therapist joining the group. A separate weekly Moms in Recovery group, also peer-led, is open to anyone in the community. Funded by generous UnitedHealthcare support, community outreach workers meet community members where they are, maintaining a regular presence at the Washoe County Cares Campus Resource Center and community health events, and collaborating with mutual stakeholders and local street outreach teams to reach individuals who will not walk through the clinic door on their own.

Key Program Components

Direct line and same-call scheduling
A dedicated phone line answered by program staff Monday through Friday, plus walk-in access. A brief eligibility screening occurs during the first call, and the medical appointment is usually booked before the caller hangs up.
Weekly protected medical block
One standing block on the provider schedule each week keeps the wait from first contact to first medical visit under one week in most cases, and no more than two weeks.
Addiction medicine inside the maternity team
HOPES operates its own addiction medicine department with a board-certified addiction medicine specialist, and the maternity program has its own lead physician, a family medicine physician with specialized training in maternity care and opioid use disorder, who also trains the maternity staff, so medications for opioid use disorder are prescribed in-house rather than referred out.
Peer support with matched living and lived experience
The peer support specialist has living and lived experience of both pregnancy and substance use, and the peer supervisor has navigated the child welfare system. Peers work with clients on fear, stigma, child welfare worries, and practical barriers, by phone or in person, Monday through Friday.
Case management and nurse care coordination
Staff track prenatal labs, glucose screening, the 20-week anatomy scan, well-child visits, medications, and social needs such as housing, transportation, and childcare, and they schedule community appointments ahead of the deadline rather than at the deadline.
Group prenatal care and a community recovery group
A biweekly two-hour pregnancy group based on the CenteringPregnancy® model, with 10 to 12 clients, plus a weekly peer-led Moms in Recovery group open to the wider community.
Hospital hand-off and couplet care
Care transfers to a delivery partner at around 34 to 36 weeks; staff visit after delivery when the client wants support; and parent and baby return together for couplet visits scheduled back-to-back.

Who You Need at the Table

Required Partners
Role
Northern Nevada HOPES (Lead Agency)
Employs the full integrated team: maternity and addiction medicine providers, pediatrics, behavioral health, peer support, case management, nurse care coordination, nutrition, and lactation support.
Nevada opioid settlement and Medicaid leadership
Awarded and administers the settlement funding that made an outpatient maternity service sustainable, reviews program progress and allocations, and has visited the site to study the model.
Renown Health and regional delivery hospitals
Take transfer of care at roughly 34 to 36 weeks, deliver the babies, meet weekly with the HOPES team to coordinate shared clients, and send referrals back into the program.
CrossRoads and STEP2
Residential and transitional recovery programs that refer clients during pregnancy, provide housing and early recovery support, and coordinate discharge and postpartum planning with HOPES.
Helpful Partners
Role
UnitedHealthcare Community Reinvestment Fund
An additional funder of about $788,000, which paid for the community outreach workers who find clients in the community.
University of Nevada, Reno, family medicine
Provides family medicine coverage for newborns in the hospital and rotates trainees through the delivery setting.
Nevada Opioid Center of Excellence
Publicizes the program to families and clinicians searching for prenatal and postpartum care for people with current or past opioid use.
UNR street medicine teams, Washoe County Housing and Homeless Services partners, and mutual aid partners
Host or accompany outreach workers, refer pregnant clients who are not connected to care, and provide housing options for clients leaving the hospital.

What made a willing partner essential vs. optional?

A partner is required when the program cannot complete a client’s care without them. The state is in that category because the settlement award is what closed the payment gap created by Nevada’s bundled maternity structure. The delivery hospitals are in that category because HOPES does not deliver babies and depends on them for a safe transfer of care at 34 to 36 weeks. The residential and transitional recovery programs are in that category because they hold the clients who HOPES cannot house and share the same people across the pregnancy.

“To have that kind of relationship with delivering hospitals is pretty rare in my experience.”
Faith M. Whittier, M.D., Chief Medical Officer, Northern Nevada HOPES

What made those partnerships work was reciprocity and regular contact rather than a referral form. The team met with the largest delivery partner before the program opened and still meets weekly, reviewing shared clients closely enough that the hospital can call when someone arrives in the emergency department. The delivery partners sent some of the earliest referrals. Partners in the helpful column widen the reach: outreach funding, family medicine coverage, community visibility, and housing. Losing any one of them would narrow the program, not stop it.


Budget Breakdown

$1.68M
Total Project Budget
Settlement funding plus the UnitedHealthcare Community Reinvestment grant
$890K
Opioid Settlement Funding
Approximately, across two years; applied 2023, awarded 2024
2
Community Outreach Positions
Funded by the additional grant rather than by settlement dollars
Operations Budget
Approximately $445,000 per year in settlement funding, housed inside Northern Nevada HOPES, an established FQHC
Primary Funding Source
The state administers Nevada opioid settlement funds.
Additional Funding
UnitedHealthcare Community Reinvestment Fund, about $788,000, which paid for community outreach workers
Budget Category
Amount
Notes
Personnel/Staffing
Largest share
Salaries and benefits for the integrated team: maternity and addiction medicine providers, nurse care coordinator, case manager, behavioral health therapist, peer support specialist, and program leadership.
Treatment/Clinical Services
Included in personnel and FQHC operations
Prenatal, postpartum, couplet, pediatric, and addiction medicine visits are delivered by HOPES staff through existing clinic operations rather than as a separate grant line.
Peer Support/Recovery Coaches
Included in personnel
One peer support specialist dedicated to the program, working within a larger agency peer team that includes a peer supervisor.
Outreach
Funded by the additional grant
UnitedHealthcare Community Reinvestment funding allowed for two community outreach positions. Workers connect with individuals to identify barriers to care and to support system navigation and resource connection.
Training & Capacity Building
Dedicated line item
Team training in trauma-informed care, mental health disorder treatment, crisis intervention, and mental health support was written into the grant from the start.
Supplies/Equipment
Small allocation
Client education binders, pelvic and lactation teaching models, breastfeeding education materials, and printed education pieces.
Client Barrier Reduction
Small allocation
Bus passes, gas cards, and $50 grocery cards are issued after the baby completes the first well-child check.
Technology/Data Systems
Minimal
Tracking runs through the existing FQHC electronic health record; the care coordinator maintains the caseload and metrics.
Admin/Indirect
Standard agency rate
Grant administration and reporting are handled by the agency's grants team, including quarterly reporting to the state.

What is the minimum viable budget to replicate this?

The floor is a medical provider who can deliver prenatal and postpartum care, prescribe medications for opioid use disorder, or work in close partnership with someone who can, and a case manager or care coordinator hired at the same time rather than later. The team is direct about this sequencing: if the medical side is running at full speed before care coordination is in place, coordination never catches up, and clients stop making it through the door. Everything else can be phased. A small county could start with one weekly protected clinic block, a shared phone line, a modest barrier reduction fund for gas and grocery cards, and a written agreement with the nearest delivering hospital. Peer support and group care add substantially, and should be the first additions once the base is stable.


What Worked and Why

Specific decisions or design features that drove success

Putting every service on one team, rather than referring out, is the design decision the clinical leadership points to first. A pregnant client with opioid use disorder needs prenatal care, addiction medicine, behavioral health, housing help, and pediatric care for the newborn. Handing her a stack of referrals guarantees missed appointments. Keeping those services inside one team, with shared records and shared staff, means the clients who show up once tend to stay.

Removing steps from intake changed who came in. A direct line answered by a person, walk-ins accepted, a two-minute screening, an appointment booked during the first call, and a standing weekly provider block combine into a wait of less than a week. Staff also decided that no one gets turned away: even when HOPES is not the right level of care, the person is seen at least once and walked to the right service.

Separating program participation from treatment choice removed a common reason to stay away. Clients who choose buprenorphine, clients on methadone, and clients who are reducing use without medication are all in the program. That decision reframes the clinic as a place to get prenatal care, not a place that will withhold care until a client agrees to a particular plan.

Group care built a peer bond that individual visits cannot. The group prenatal care class model normally groups clients at similar gestational ages, which is not possible with a caseload this small and this complex. That mattered less than expected, because these clients bond around recovery and parenting rather than around the trimester they are in. A two-hour group session, with the nutritionist and therapist present, delivers education that no 15-minute visit can.

Following clients past the hospital doors, including the postpartum visit and couplet care, is what clients themselves name as the difference. One of the first clients came in already in early recovery to establish care, was found to have elevated blood pressure, was sent to labor and delivery, and delivered that afternoon. She still points to the support afterward as what mattered: she never felt alone. She is in recovery, housed, working, and parenting her child. Staying connected even to clients who disengage protects that outcome. The team tracks every enrolled client to the delivery date, checks hospital records weekly, and reaches out through community partners. When a client left the hospital in early labor with ruptured membranes, against medical advice after a relapse, the team located her, and she returned and delivered safely. Without that outreach, the likely path was a serious infection, an intensive care admission, and a NICU stay, at a cost measured in hundreds of thousands of dollars.

“You just cannot take care of this complex patient as a standalone practitioner. The model is what is needed.”
Faith M. Whittier, M.D., Chief Medical Officer, Northern Nevada HOPES

Early outcomes and data

  • Active caseload of 10 to 12 pregnancies at any one time, tracked to delivery even when a client disengages from visits.

  • NICU admission rates are below what the state data predicted for this population.

  • No intrauterine fetal demise has been reported in the program to date, and the preterm delivery rate is running below the state's reported rate of about 17% for this population.

  • Approximately 80% of clients leave the hospital with effective contraception.

  • More clients now reach the program through word of mouth from other clients, not only through partner referrals.

  • Well-child visit completion at the newborn, one-month, two-month, four-month, and six-month marks is tracked for every baby in the program.

  • At least one documented case in which team outreach returned a laboring client to hospital care, avoiding a likely admission to intensive care and the NICU.

  • Full annual served count and formal outcome reporting are still being compiled for the state.


Replication Guide
How to Replicate This Model
Minimum viable version
A smaller community can run a version of this with one prenatal and postpartum provider, access to medications for opioid use disorder either in-house or through a tight partnership, one case manager or care coordinator, a standing weekly clinic block, a direct phone number answered by a human, and a working relationship with the nearest delivering hospital. That combination covers the two things clients say they need: a way in that does not take weeks, and a team that already knows their story.
First three steps
1
Ask the clients you already serve what went wrong last time Before the program opened, the team surveyed clients who had been pregnant before, asking how they were treated and what they would have designed for themselves. The answers, mostly about fear, stigma, and child welfare, shaped intake, staffing, and group content. Build the program from what clients report, not from what agencies assume about them.
2
Launch the medical service and the care coordination service at the same time Standing up prenatal care first and adding case management later leaves coordination permanently behind. Hire or assign the care coordinator before the first client is scheduled, and give that person responsibility for tracking labs, scans, well-child visits, and social needs.
3
Sit down with your delivering hospital before you take a single client Agree on how care transfers at 34 to 36 weeks, who calls whom when a client shows up in the emergency department, and how the postpartum hand-off back to the clinic works. HOPES began meeting with its main delivery partner before the program launched and continues to meet weekly.
Common Pitfalls
✕
Promising volume you cannot carry Funders often want large patient counts. A caseload of 10 to 12 active pregnancies looks small on a report and is heavy in practice, given the medical and social complexity involved. Negotiate metrics that reflect engagement, completed visits, and outcomes rather than raw headcount.
✕
Building a referral network instead of a team Sending clients to separate agencies for addiction medicine, behavioral health, and pediatrics results in missed appointments. Put as much as possible under one roof or one shared care plan.
✕
Underestimating the need for trauma-informed outreach: Individuals least connected to care face barriers to accessing and navigating healthcare systems, and are less likely to find the program on their own. HOPES added community outreach workers only after realizing the referral network alone was not reaching them. Community outreach workers meet individuals where they are to identify those barriers and strategize pathways to wellness
✕
Ignoring staff burnout Small teams carrying complex pregnancies wear down. Multiple staff members who can each cover an intake call, a group session, or a hospital visit spread the load and keep coverage intact when someone is out.
✕
Treating the payment model as an afterthought Nevada’s bundled maternity payment structure ties reimbursement to the delivering clinician, which makes outpatient-only maternity care hard to sustain. Map your state’s payment rules before designing the service, and use settlement dollars to cover the gap they create.

Lessons Learned

  • Listen to clients before you design anything. The team expected people to flock to a welcoming new program. Instead, many arrived carrying fear built up over years of clinical encounters. Asking clients directly about their previous pregnancies surfaced that early and changed how staff talk, screen, and schedule.

  • Bring the state along as a partner, not just a funder. Conversations with state Medicaid and settlement leaders reset expectations about what a caseload of this complexity should look like and what counts as a win. State leadership visited the site, reviewed the model, and now treats it as an example for maternal health priorities.

  • Build the whole team, because the model is the intervention. The chief medical officer describes the biggest lesson as the model itself. Prenatal care alone, addiction medicine alone, or behavioral health alone will not hold a patient with this complexity. The integrated team is what makes the outcomes possible.

  • Count cost avoidance, not just visit volume. A caseload of 10 to 12 looks inefficient next to a standard obstetric panel. Set against an avoided intensive care admission, an avoided NICU stay, or an avoided fetal loss, the arithmetic looks different. Build that case for funders early and keep the examples documented.

  • Be adaptable and write flexibility into the budget. The team learned in the first year that they needed outreach workers, gas cards, and teaching materials they had not fully anticipated. Grant language that allows barrier-reduction spending and staff training enables a program to respond to what clients actually report.

  • Plan for staffing depth from the start. Multiple hands make light loads is how the team describes it. Cross-trained staff, each bringing different experiences, keep the program running when one person is unavailable and reduce the risk of burnout associated with a small, high-acuity caseload.

“Listen to your clients, because that is who this is for. If we are not acknowledging people through their living and lived experience, we are dismissing them.”
Perinatal Care Coordinator, Northern Nevada HOPES Integrative Maternity Care Program

Primary Contact
Chelsea Travers, M.D.
Lead Physician, Integrative Maternity Care Program, Northern Nevada HOPES
Additional Contacts
Faith M. Whittier, M.D., Chief Medical Officer
Taylor Tomlinson, M.D., Board Certified Family Medicine and Addiction Medicine
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