EMBARK: In-Home Care Coordination for Pregnant Mothers

A Community Model That Grew From One Café to Five Kentucky Counties

17 counties across Eastern and Northeastern Kentucky | KVC Behavioral HealthCare Kentucky, Inc.
KENTUCKY Rural Launched 2024
Layered Appalachian ridges under heavy cloud above a valley floor in Harlan County, Kentucky, with a creek, a bridge and a line of highway storefronts below.
Lead Agency
KVC Behavioral HealthCare Kentucky
Location
17 counties across Eastern and Northeastern Kentucky
Year Launched
2024 (awarded 2023; first client March 2024)
Opioid Settlement
$650,000 across FY27 and FY28 ($325,000 per year), braided with Medicaid and insurance billing
People Served
67 pregnant and parenting mothers and 55 babies since March 2024
Service Type
Care Navigation, Warm Hand-Off, MAT/MOUD Access, Mental Health Treatment
17
Kentucky Counties Served
up from 4 at launch
$65K+
Average Foster Care Cost
per child in Kentucky for the months EMBARK helps prevent
$325K
Annual Settlement Award
FY27 and FY28

EMBARK supports pregnant and parenting mothers with opioid use disorder by pairing each family with a dedicated Family Care Coordinator who connects them to obstetric care, substance use treatment, pediatric services, and practical supports such as rent, utilities, cribs, and diapers so mothers and babies can remain safely together and avoid child welfare involvement.


The Challenge They Were Addressing

Kentucky has been among the states hit hardest by the opioid epidemic, and Appalachia has suffered a disproportionate share of the harm. Infants affected by substance exposure are placed in foster care at disproportionately high rates. At the same time, Kentucky's Child Fatality Review has consistently identified substance use as a contributing factor in a substantial proportion of child fatalities. The average child in Kentucky foster care costs the state more than $65,000 per average stay, and outcomes for children who enter the system are generally worse than for children who remain safely with a parent.

For years, KVC's family preservation and reunification teams watched the pattern unfold: mothers with untreated or insufficiently supported opioid use disorder (OUD) often came to the attention of the child welfare system only after giving birth, when a positive toxicology screen prompted an investigation. By then, families were frequently in crisis, and infants had already entered temporary care. The traditional service system had no organized pathway to reach a pregnant mother with OUD early, surround them with the supports needed for recovery and family stability, and reduce the likelihood of child removal.

Compounding this challenge was a fragmented service system in which critical supports were spread across multiple providers, agencies, and payers. Obstetric care, medication-assisted and other substance use treatment, pediatric care, behavioral health services, and practical supports for housing and family stability often operated independently. Mothers who most needed integrated care were often the least equipped to navigate multiple intake processes while also confronting stigma, transportation barriers, and the fear that seeking help could result in losing their child. When Kentucky's opioid abatement commission opened its grant process, KVC saw an opportunity to close this gap by building the proactive, coordinated model that families and the field had been missing.


What They Built

At the center of EMBARK is a Family Care Coordinator who maintains a small caseload of pregnant and parenting mothers, providing intensive, in-home and community-based support beginning as early in pregnancy as possible and continuing through the first 6 months of the child's life. Referrals come from obstetric practices, MAT providers, Quick Response Teams, hospital labor and delivery units, drug courts, and Kentucky's Department for Community Based Services (DCBS). The program accepts women at any stage of pregnancy, including at delivery with no prior prenatal care, and works with program partners to coordinate care and add adjacent counties when a mother in need lives just over the line.

The Family Care Coordinator begins with a comprehensive needs assessment and develops an individualized plan that connects each family with the services and supports they need. Depending on the family, this may include obstetric and gynecologic care, medication-assisted treatment (MAT), primary and pediatric care, behavioral health services, parenting education through KVC's Nurturing Parenting curriculum, and referrals to KVC's substance use treatment or evidence-based mental health services.

The coordinator meets mothers at MAT appointments, in their homes, at the hospital, and throughout the community. Early visits focus on meeting immediate needs, such as providing diapers, wipes, and other essentials, and building trust to create a foundation for mothers to engage more fully in the services and supports available to them.

Contingency management is a core operational feature. To qualify for a monthly gift card incentive, mothers must meet a defined threshold for kept appointments, including both prenatal and treatment visits. The design deliberately links physical health and substance use treatment engagement and provides the coordinator with a structured, non-judgmental way to reinforce consistent care during a high-risk period.

Flexible funding is the second operational feature. EMBARK holds settlement-funded dollars that the coordinator can use to address the concrete barriers that would otherwise pull a family apart: a rent payment, a utility shutoff, a crib, a car seat, diapers, or help paying for a move into stable housing before delivery. KVC learned from decades of family strengthening work that these dollars often decide whether a mother can safely bring her baby home.

Key Program Components

Family Care Coordinator model
A single trained coordinator holds the relationship with each family, completes the needs assessment, and coordinates care across obstetrics, MAT, pediatrics, behavioral health, and community supports. The coordinator meets families in their homes and in the community. Office visits are not required.
Braided funding structure
Medicaid and insurance billing pay for Medically Necessary services, including targeted case management, obstetric care, MAT, and clinical services. Opioid settlement funds cover program costs not covered by traditional payers, including parenting education, participant incentives, and flexible spending for concrete needs.
Contingency management incentives
Monthly gift card incentives tied to a defined threshold of kept prenatal and treatment appointments and negative drug screens. The dual-focus threshold reinforces engagement with both physical health and substance use care.
Flexible spending on concrete needs
Settlement dollars can pay rent, utilities, cribs, diapers, car seats, and other one-time costs that stabilize a family before delivery. KVC treats this as a wraparound, evidence-based practice that removes the barriers most likely to trigger removal.
Flexible eligibility and geography
Mothers can enter at any point during pregnancy or up to 6 months postpartum. The state opioid abatement commission has approved cross-county service when a family in an adjacent county needs the model, allowing EMBARK to follow the family across county lines.
Anchor partnership with a local FQHC
EMBARK's first partner was the neonatal abstinence program at an FQHC in Letcher County, which validated the demand, provided baseline referral projections, and modeled the integrated clinical and medical services EMBARK would need as it expanded.
Standing presence in the recovery community
Weekly participation in Quick Response Team situation tables, Agency for Substance Abuse Policy (ASAP) meetings, UNITE meetings, community fairs, and other recovery convenings generates a steady stream of referrals and builds the trust that helps moms accept services.

Who You Need at the Table

Required Partners
Role
KVC Behavioral HealthCare Kentucky (Lead Agency)
Operates EMBARK, employs the Family Care Coordinators, provides clinical infrastructure, and holds the braided funding contracts.
Kentucky Opioid Abatement Advisory Commission (Office of the Attorney General)
Administers the state share of opioid settlement funds, sets grant priorities, and has granted the flexibility to serve mothers in adjacent counties when the need arises.
Department of Medicaid Services/Managed Care Organizations
Provides funding for Targeted Case Management to eligible mothers.
Local MAT and substance use treatment providers
Deliver medication-assisted treatment, provide the OUD diagnosis that supports targeted case management billing, and are a primary referral source into EMBARK.
Obstetric and primary care practices (including high-risk OB)
Provide prenatal care, delivery, and postpartum medical care; refer pregnant mothers into EMBARK; and coordinate on kept-appointment tracking for contingency management.
Helpful Partners
Role
FQHC neonatal abstinence programs
Served as EMBARK's launch partner in Letcher County, offering integrated OB, primary care, and MAT under one roof and validating the baseline need.
Quick Response Teams and local recovery councils
Convene weekly situation tables where community partners identify pregnant mothers who need support and refer them to EMBARK.
Kentucky Department for Community Based Services (DCBS)
Refers pregnant mothers during investigations as an alternative response, participates in situation tables, and coordinates with families with existing open cases.
Drug courts
Refer pregnant participants who need integrated MAT, OB, and parenting support during the treatment court period.
Hospital labor and delivery units
Refer mothers who arrive at delivery with no prior prenatal care, enabling immediate wraparound engagement.

What made a willing partner essential vs. optional?

The required partners are those without which the program couldn't exist, including critical funding sources and agencies that provide specialized care that the mother cannot get directly from EMBARK. Each generates the trusted referrals the program depends on. The MAT/SUD provider delivers the treatment. The obstetric practice delivers the medical care. The FQHC or hospital delivers the birth. The Kentucky Opioid Abatement Advisory Commission, along with the Department of Medicaid Services and the Managed Care Organizations (MCOs), provides funding and, critically, the flexibility that allows EMBARK to follow the family throughout treatment. Without any one of these partners, the coordinator would be linking mothers to services that do not exist.

"To reach the people who would benefit from our services, there is no door the program manager is not knocking on. From hospitals to clinics to community fairs, our team introduces the program everywhere potential moms might be."
Gina Klyachkin, President, KVC Kentucky

Helpful partners expand reach and improve outcomes without being essential to day-one operations. DCBS referrals during investigations allow EMBARK to intervene when a family is in crisis. Drug court and labor and delivery referrals catch mothers who did not enter care through the standard OB or MAT pathway. Each additional partner tightens the net, but the core model runs on the required set.


Budget Breakdown

$650K
Total Project Budget
split $325,000 per year for FY27 and FY28
$325K
Opioid Settlement Funding
per year, awarded by the Kentucky Opioid Abatement Advisory Commission
$75K
Minimum Viable Budget
a year, inside an organization that already provides clinical services
Prior Award
$400,000 first-year award (FY24) covering the initial four-county launch
Braided Funding
Medicaid and insurance billing cover targeted case management, care coordination, obstetric care, and MAT; opioid settlement dollars cover parenting education, incentives, and flexible spending
Operating Base
Housed within KVC Kentucky, an established behavioral health and family strengthening provider serving 81 counties across the state
Budget Category
Amount
Notes
Personnel/Staffing
Largest single share
Family Care Coordinators, program director, and supervisor. Because staff were drawn from existing KVC family strengthening teams, EMBARK avoided the typical hiring lag at launch.
Participant Incentives
Recurring line
Monthly gift cards for mothers who meet the appointment-keeping and drug screening thresholds.
Flexible Spending on Concrete Needs
Recurring line
Rent, utilities, cribs, diapers, car seats, and other one-time costs that stabilize a family before and after delivery.
Clinical Services (billed separately)
Medicaid or insurance
Targeted case management, obstetric care, MAT, pediatrics, and behavioral health services are billed through Medicaid or commercial insurance and are not charged to the settlement grant.
Training and Community Engagement
Modest allocation
Standing participation in Quick Response Team situation tables, ASAP meetings, UNITE meetings, and community fairs to sustain the referral stream.
Administrative and Indirect
Standard KVC rate
KVC applies standard indirect allocation as the lead behavioral health agency.

What is the minimum viable budget to replicate this?

About $75,000 a year is enough. That figure works when the program is housed within an organization that already provides clinical services, because the settlement dollars can pay for the coordinator, incentives, and flexible spending. Clinical infrastructure is already in place. The coordinator role can sit inside an existing targeted case management or substance use treatment team. Contingency management incentives and a modest flex pool for rent, utilities, and infant supplies can be added without new infrastructure, and they often deliver the highest per-dollar return of any line in the budget.


What Worked and Why

Specific decisions or design features that drove success

Building on KVC's existing infrastructure enabled EMBARK to launch quickly and efficiently. KVC drew Family Care Coordinators and administrative support from its established family strengthening teams, which meant EMBARK opened with staff who already understood motivational interviewing, wraparound service delivery, and the culture of the communities they served. The first client enrolled in March 2024, roughly two months after funding began, a feat that would have been difficult to achieve if the program had been built from the ground up.

Partnering with a local FQHC gave EMBARK a strong starting point. The FQHC shared patient data that helped KVC estimate demand, determine initial staffing needs, and adjust as referral patterns became clearer. Communities looking to replicate EMBARK should identify a similar healthcare partner early to help guide staffing and budget decisions.

EMBARK's braided funding model helps each settlement dollar go further. Medicaid covers eligible clinical, case management, and care coordination services, while opioid settlement funds support parenting education, incentives, and practical needs that traditional payers do not cover. Although this approach requires careful tracking of each funding source, it allows EMBARK to serve more families with the available settlement funds.

Flexible eligibility, both clinically and geographically, keeps the door open for the mothers who need the model most. EMBARK has served mothers referred at 37 weeks with no prior prenatal care, mothers with mental health diagnoses in remission from substance use who ask for support to stay sober through the pregnancy, and mothers who live one county over from an approved footprint. Each of those decisions required a small amount of internal flexibility from KVC and from the state opioid abatement commission, and each one converted a likely removal into a family that stayed together.

A strong presence in the recovery community drives EMBARK's referrals. EMBARK staff regularly participate in Quick Response Team meetings, ASAP and UNITE meetings, drug courts, and community events to connect with pregnant mothers who may need support. EMBARK builds relationships and reaches families through trusted community partners.

"The secret sauce is that our coordinators are spending hours a week in the homes with these moms. It's about getting into the thick of it with the family."
Jarrod Dungan, Vice President of Operations, KVC Kentucky

Early outcomes and data

  • Expansion from an initial four counties to 17 counties in two years, with adjacent-county service permitted on a case-by-case basis.

  • First client enrolled roughly two months after funding began and was staffed by existing KVC family strengthening team members.

  • Referral pipelines established with FQHCs, hospital labor and delivery units, MAT providers, drug courts, DCBS, and Quick Response Team situation tables.

  • Mothers stabilized in housing and connected to consistent prenatal, MAT, and pediatric care before delivery, including several who entered the program at 37 or more weeks of pregnancy.

  • Contingency management incentives are operational and linked to keeping appointments for both prenatal and treatment visits.

  • Flexible spending is regularly used for rent, utilities, cribs, and other concrete needs that keep the highest-risk families together.

  • Second successful funding cycle secured: $325,000 per year for FY27 and FY28.


Replication Guide
How to Replicate This Model
Minimum viable version
A rural county can run a meaningful version of this program with one dedicated coordinator, a small flexible spending pool, and at least one clinical partner that provides integrated MAT and prenatal care. The coordinator role can reside within an existing targeted case management or substance use treatment team, which keeps overhead low and shortens the ramp-up. Referral flow depends less on marketing than on standing presence: consistent attendance at Quick Response Team situation tables, recovery councils, and any convening where partners already discuss families who may need support.
First three steps
1
Identify one integrated clinical partner and build the referral pathway first. Start with an FQHC, a health department program, or a treatment provider that already offers MAT and prenatal care or has a neonatal abstinence program. Ask for their recent patient volume to size the initial staffing model and use their pipeline as the first source of referrals. A single strong anchor partner is more valuable than five loose ones.
2
Hire a coordinator who can carry the relationship, and hire from inside the culture. The right coordinator is non-judgmental, comfortable in homes and clinics, and rooted in the recovery community. If possible, hire from an existing family preservation, targeted case management, or substance use treatment team so the coordinator arrives already trained in motivational interviewing and wraparound practice. This is the single most important staffing decision the program will make.
3
Build a small flexible spending pool for concrete needs before the first referral. Rent, utilities, cribs, car seats, and diapers are the interventions that most often decide whether a family stays together. A modest flex pool that the coordinator can deploy without a multi-week approval process is a wraparound feature that traditional funding will not cover. Set the parameters and the tracking before mothers start enrolling.
Common Pitfalls
Over-hiring based on projected volume rather than actual referrals Pregnant women with OUD are a small population inside any single small or rural county, and stigma further compresses who reaches out. KVC scaled the initial staffing model to early projections and dialed back staffing in later years to match actual referral flow. Start smaller than the projection and grow into demand.
Waiting for referrals to come to the program In small and rural communities, mothers do not respond to flyers, and clinical partners are busy. The referral stream is built by showing up weekly at Quick Response Team situation tables, recovery councils, and community fairs. Standing presence generates trust; passive outreach does not.
Underestimating provider stigma around MAT and pregnancy In some communities, individual providers, judges, or child welfare workers still treat MAT as ongoing substance use. Programs entering an area with less education on MAT should plan for early conversations with judges, hospitals, and child welfare staff before the first mother enrolls.
Rigid eligibility that filters out the highest-risk mothers The mothers who need the model most often reach the program late, without insurance, or without a formal OUD diagnosis. Build in flexibility on entry point, gestational age, and diagnostic pathway from the start.
Skipping the braided funding accounting Blending Medicaid and settlement dollars without clean monthly reporting on which portion of each service was covered by which source will create audit exposure and can undermine a renewal request. Set up the accounting rhythm before the first month closes.

Lessons Learned

  • Build the program on existing family strengthening infrastructure when possible. EMBARK moved fast because the coordinators, supervisors, and clinical practices already existed inside KVC. A new grantee without that infrastructure should either partner with an established family strengthening or targeted case management provider or plan for a longer ramp before the first mother enrolls.

  • The right staff is more decisive than any curriculum. Mothers with OUD have often had judgmental experiences in professional settings and arrive guarded. Coordinators who are patient, non-judgmental, and comfortable in homes and clinics generate the trust that gets a mother to answer the phone the second time. Hiring for that posture is worth more than any single evidence-based practice.

  • Flexible concrete supports are the wraparound feature that changes outcomes. The rent payment that keeps a family housed the week before delivery, the crib that arrives before the baby, and the utility payment that keeps the lights on are the interventions that most often decide whether a mother can bring her baby home. Traditional funding will not cover these; opioid settlement dollars can and should.

  • Follow the mother across county lines. Rigid county-of-residence rules will filter out families the program was built to serve. Negotiate up front with the funder for the flexibility to serve mothers in adjacent counties when the need is clear, and document the case-by-case decisions to support renewal.

  • Plan for a slow ramp in year one, and expect stigma to suppress early demand. The first year is a build year. Referral partnerships take time to mature, and mothers who fear that asking for help will trigger a child welfare investigation may take multiple contacts before they engage. Build a realistic year-one plan that funds the coordinator position through the ramp.

  • Track both individual outcomes and system-level savings. Individual outcomes tell the mother-and-baby story. System-level tracking of prevented removals, avoided foster care days, and downstream Medicaid costs tells the funder's story. Kentucky's more than $65,000-per-average-stay cost of a child in foster care is the number that makes prevention math work; capture it from day one.

"Our target was to help create a safe and nurturing environment for both mom and baby to prevent the baby from entering foster care, and that is what has happened. Getting in early enough to keep mom and baby together is both better for the family and a fraction of the cost in a system that historically assumes foster care is necessary in these situations."
Jarrod Dungan, Vice President of Operations, KVC Kentucky

Primary Contact
Kristen Pollard
Program Director, EMBARK, KVC Behavioral HealthCare Kentucky
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